You must be 18 years of age or older to register, use the Services, or visit or use the Website in any manner. By registering, visiting and using the Website or accepting this Agreement, you represent and warrant to Find My Doctor that you are 18 years of age or older, and that you have the right, authority and capacity to use the Website and the Services available through the Website, and agree to and abide by this Agreement.


The terms in this Clause 3 are applicable only to Users other than Practitioners.


Find My Doctor may by its Services, collect information relating to the devices through which you access the Website, and anonymous data of your usage. The collected information will be used only for improving the quality of Find My Doctor’s services and to build new services.

The Website allows Find My Doctor to have access to registered Users’ personal email or phone number, for communication purpose so as to provide you a better way of booking appointments and for obtaining feedback in relation to the Practitioners and their practice.

Find My Doctor shall not be responsible in any manner for authenticity of the personal information or sensitive personal data or information supplied by the User to Find My Doctor or to any other person acting on behalf of Find My Doctor.

The User is responsible for maintaining the confidentiality of User’s account access information and password, if the User is registered on the Website. The User shall be responsible for all usage of the User’s account and password, whether or not authorized by the User. The User shall immediately notify Find My Doctor of any actual or suspected unauthorized use of the User’s account or password. Although Find My Doctor will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Find My Doctor or such other parties as the case may be, due to any unauthorized use of your account.

If a User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Find My Doctor has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Find My Doctor has the right to discontinue the Services to the User at its sole discretion.

Find My Doctor may use such information collected from the Users from time to time for the purposes of debugging customer support related issues.

Any Practice created information is provided on an as-is basis and Find My Doctor does not validate the said information and makes no representation in connection therewith. You should contact the relevant Practitioner in case you wish to point out any discrepancies or add, delete, or modify the information in any manner.

The ‘SMS Reminder’ provided by the Health Account is only a supplementary way of reminding you to take your medication as prescribed by your doctor. You should refer to your prescription before taking any medicines. Find My Doctor is not liable if for any reason SMS Rx Reminders are not delivered to you or are delivered late or delivered incorrectly, despite its best efforts. In case you do not wish to receive the SMS Reminders, you can request your doctor to not enable it during your consultation or otherwise, or give a missed call to the number included in the first SMS Reminder that you receive.

It is your responsibility to keep your correct mobile number and email ID updated in the Health Account. The records will be sent to the account associated with this mobile number and/or email ID. Every time you change any contact information (mobile or email), we will send a confirmation. Find My Doctor is not responsible for any loss or inconvenience caused due to your not updating your contact details for the Health Account.